What is Right at Home?
Right at Home is a home care franchise. It was founded in Omaha, Nebraska, in 1995 and began franchising in 2000. Today it describes itself as an international network with hundreds of locally owned offices across the United States and in other countries. Most offices are independently owned and operated, and each one directly employs and supervises its caregivers.
Because the brand name is short and common, people search it many ways: right at home home care, right at home senior care, right at home care services or simply right at home services. Some drop a word and type "right home care" or "right home care agency", or even "right to home". Those searches almost always mean this company.
Right at Home services: what caregivers do
Right at Home says its caregivers provide everything from companionship to hands-on personal care, plus transportation and light housekeeping, at home or in an independent or assisted living community. In practice that means:
- Companion care — conversation, errands, meal preparation, medication reminders.
- Personal care — bathing, dressing, toileting, help moving around the home.
- Transportation and light housekeeping.
- Support after a hospital stay and for people living with dementia, at many offices.
That's home care, which is mostly non-medical. A right at home agency is a home care provider; whether a particular office holds any additional license, such as for nursing, is something to ask that office. If you want a right at home home care agency for everyday help, that is exactly what it is built for. If you searched right at home health care, right at home home health, right at home home health care or a right at home healthcare agency because a doctor ordered nursing or therapy, you probably need a home health agency instead — see home health vs. home care.
Who is a Right at Home caregiver?
A right at home caregiver is an employee of the local office. The office recruits, screens, trains and schedules caregivers, and handles their payroll and taxes, so the family isn't the employer. That's a real advantage over hiring privately: you don't have to handle withholding or insurance yourself.
The trade-off is that the caregiver is usually someone new to your family. In a family caregiver program, the caregiver is a relative or friend your loved one already trusts. If you want to work as a caregiver yourself, see caregiver jobs and home health aide training.
Right at Home near me: locations and the official website
Since each office is a separate business with its own service area, right at home near me and right at home locations searches should go through the location finder on the right at home website, rightathome.net. That's also where to find the telephone number for right at home in your area; we don't list numbers here, because they differ by office and change.
Searches for right at home nj, right at home nyc or right at home minneapolis lead to the local franchise that covers that area. While you're checking the office, read what your state's own programs offer:
- New Jersey — the Personal Preference Program, which can pay a relative, including a spouse.
- New York City — CDPAP; see Brooklyn, Queens and Manhattan.
- Minneapolis — Minnesota's CFSS and CDCS programs; see Hennepin County and Minnesota caregiver programs.
"My Right at Home": client and caregiver accounts
People search my right at home and my right at home care looking for an account to see visit notes, schedules or pay. Right at Home offices use their own scheduling and caregiver apps, and these vary from office to office. Ask your local office which app or portal it uses and how to sign in, and only log in through a link the office gives you or through the official website.
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How families pay for Right at Home
Most home care franchise clients pay privately, by the hour. Long-term care insurance and veterans benefits can help at some offices, and a few offices accept state Medicaid waivers. Ask your local office which sources it accepts.
| Payment source | Pays for an agency like Right at Home? | Pays a family member instead? |
|---|---|---|
| Private pay | Yes — the most common | Only if the family pays the relative itself |
| Long-term care insurance | Often, depending on the policy | Some policies allow it |
| VA benefits | At some offices | Yes, through some VA programs for eligible veterans |
| Medicaid | Only if the office accepts the state's program | Yes — the main route in every state |
| Medicare | No ongoing personal care | No |
See cost of in-home care, private pay home care and does Medicare pay family caregivers?
Right at Home vs. a paid family caregiver
Many families comparing agencies already have a relative doing much of the work. The real decision is whether to bring in an outside caregiver or to have the relative paid.
| Right at Home | Paid family caregiver (Medicaid) | Sunroom Care | |
|---|---|---|---|
| Who gives the care | A caregiver employed by the local office | A relative or friend your family chooses | We don't give care |
| Who pays | Mostly the family, or insurance | Medicaid, through a state program | The program pays us — never the family |
| Needs Medicaid? | No | Yes | Helps you check and apply |
| Employer paperwork | Handled by the office | Handled by a payroll agent | We handle enrollment paperwork |
| Backup caregiver | Yes, from the office | Family arranges it | — |
| Best for | Families paying privately | Medicaid-eligible relatives with a trusted helper | Finding the right program |
Right at Home does well where families want trained staff, a care manager and someone else to handle employment. The family route does well where your relative qualifies for Medicaid and prefers someone they know. Read home care agency vs. paid family caregiver.
How Medicaid pays a family caregiver
Every state and DC has a Medicaid program that can pay a relative. Your relative qualifies for Medicaid long-term care, an assessment sets their weekly hours, they choose a self-directed option — consumer-directed care — and name you, and a payroll agent pays you.
The program names differ: CDPAP in New York, IHSS in California, IRIS in Wisconsin, Structured Family Caregiving in several states. The full walkthrough is in how to get paid to care for a family member.
Using an agency and a family caregiver together
Families often mix the two. A relative is paid through Medicaid for the approved hours, and a private agency covers a few extra hours so the relative can work or rest. That's respite care. Keep the funding separate: Medicaid hours go through the program, agency hours are billed by the agency.
Before you set this up, check two things. First, whether your relative's program lets the paid family caregiver and an agency both provide care in the same week — most do, within the approved hours for the Medicaid part. Second, whether any Medicaid hours are going unused. If the assessment approved more hours than the family can cover, ask the case manager whether an agency can take the remaining Medicaid hours, so you are not paying privately for care the program would cover.
When Right at Home is the better choice
- Your relative doesn't qualify for Medicaid and you can pay privately or have long-term care insurance.
- No family member can give the care.
- You need care to start quickly, before Medicaid is approved.
- You want a professional care manager and backup coverage.
If your relative is on Medicaid or close to it and a family member already helps, look at the paid family caregiver route first. See caring for aging parents.
Questions to ask any home care agency
Whether you're comparing Right at Home, Home Instead, Home Helpers or a smaller local office, ask for the hourly rate in writing, minimum hours per visit, the cancellation policy, how caregivers are trained and supervised, and whether the office is licensed in your state. See how to choose a home care agency.
Where to go next
Frequently asked questions
Is Right at Home a home health agency?
Right at Home describes its services as in-home care: companionship, personal care, transportation and light housekeeping. Home health, meaning skilled nursing and therapy ordered by a doctor, is a different service.
Does Medicaid pay for Right at Home?
Only at offices that accept your state's Medicaid program. Most clients pay privately or use long-term care insurance. Ask your local office.
Can Right at Home pay me to care for my mother?
Right at Home employs its own caregivers. To be paid for caring for your mother, the usual route is a Medicaid self-directed program in her state.
Are all Right at Home offices the same?
No. Most are independently owned and operated, so services, rates and payment options vary.
How do I find the Right at Home phone number?
Use the location finder on rightathome.net to reach the office that serves your address.
Is Sunroom Care part of Right at Home?
No. Sunroom Care is a separate, independent service that helps families enroll in programs that pay a family caregiver. It is free to families.
Sources: Right at Home: services · Right at Home: FAQs (independently owned offices, caregiver employment) · Franchising.com: Right at Home business overview (founding, franchising since 2000) · Medicaid.gov: self-directed services. Program rules and rates change — always confirm with the program. Reviewed September 30, 2026.