Caregivers of America: what it is and how it compares

What is Caregivers of America?

The company people search as Caregivers of America calls itself CareGivers America. It says it was founded in 2002 with the mission to "Keep People Home", and that it delivers in-home personal care and medical services. In 2015 it became part of Simplura Health Group, which now operates under ModivCare, a larger health services company.

Its services, according to its site, include personal care and homemaker services, nursing care, self-directed care options and live-in services. It says it aims to meet a client's home care needs regardless of their age, diagnosis or ability to pay — in practice, it works with Medicaid as well as other payers.

Caregivers of America in Pennsylvania

Pennsylvania is where the CareGivers America name is used. If you searched caregivers of america pennsylvania, note that its parent group runs several Pennsylvania brands, so the office near you may carry a different name. Use the location links on the official CareGivers America site to find the office that serves your county.

In Pennsylvania, most adult Medicaid home care runs through Community HealthChoices (CHC). A CHC member can get care from an agency like CareGivers America, or choose Services My Way, the self-directed option where the member hires their own worker — often an adult child — and Tempus Unlimited handles payroll. Spouses and legal guardians can't be paid.

Read home care in Pennsylvania, the Pennsylvania caregiver program page and Pennsylvania caregiver pay.

Caregivers of America in Philadelphia

Families searching caregivers of america philadelphia should check the official site's location list, since the CareGivers America name isn't used at every office in the region and the parent group runs other brands in Pennsylvania. Whichever agency you use, Medicaid home care in the city runs through the same CHC plans. See home care in Philadelphia County.

For nearby counties, see Bucks, Montgomery and Delaware County. Other Pennsylvania areas: Lackawanna (Scranton), Lycoming (Williamsport) and Lehigh (Allentown).

Caregivers of America in Florida

CareGivers America's parent group lists Florida among its states, so searches for caregivers of america florida are common. The CareGivers America brand itself is described as a Pennsylvania name, and Florida operations may use other brand names. Separately, directory sites list other businesses with very similar names in Florida. Check the website address and the Florida license before sharing personal details.

In Florida, Medicaid can pay a family caregiver through the Participant Directed Option in Statewide Medicaid Managed Care, and through Consumer Directed Care Plus (CDC+). See the Florida caregiver program and Florida caregiver pay pages.

Caregivers of America near me: finding the right office

For caregivers of america near me, start with the official site's contact and location pages rather than a directory, since the brand name varies by state and directories often mix companies up. When you reach an office, ask which counties it serves, which Medicaid plans it contracts with and whether it has caregivers available now.

If you're comparing several agencies, our local home care agencies guide and how to choose a home care agency checklist will help. We don't reprint company phone numbers or addresses; use the official site.

Services: personal care, nursing and self-directed options

That mix — agency care and self-directed support under one company — is a genuine strength. It means a family can sometimes switch models without changing companies.

Caregivers of America vs. a paid family caregiver

Both routes are funded by the same Medicaid programs. Read home care agency vs. paid family caregiver for a full comparison.

How a family member gets paid instead

Every state has a Medicaid program that can pay a relative. Your relative qualifies for Medicaid long-term care, an assessment sets their hours, they choose a self-directed option and name you, and a payroll agent pays you. It's the same idea as New York's CDPAP and California's IHSS.

In the other states where CareGivers America's parent group operates:

• New York — CDPAP, now paid through PPL. See PPL.
• New Jersey — the Personal Preference Program, where even a spouse can be paid.
• Massachusetts — the PCA Program and Adult Foster Care. See Caregiver Homes.

Start with how to get paid to care for a family member or the two-minute eligibility check.

Getting started with Medicaid home care in Pennsylvania

Whichever route you pick — CareGivers America, another agency, or a family member through Services My Way — the first steps are the same, and they don't start with the agency.

1. Contact the Independent Enrollment Broker. Pennsylvania's enrollment broker starts the Community HealthChoices application and arranges the functional assessment.
2. Complete the Medicaid financial application if your relative isn't already enrolled in Medicaid long-term care.
3. Choose a CHC plan. The plan assigns a service coordinator, who writes the care plan and sets the approved hours.
4. Pick how care is delivered. Tell the service coordinator whether you want an agency — and which one — or Services My Way with a family caregiver.
5. Start care. An agency schedules its aide; under Services My Way, the family caregiver finishes hiring paperwork with Tempus Unlimited before the first paid shift.

The step families most often skip is telling the service coordinator what they want. If you already know that a relative will be the caregiver, say so at the first meeting. And if you pick an agency, confirm it is in your relative's CHC plan network before care starts, so there is no gap in coverage.

Can an agency hire you to care for your own relative?

Some agencies will hire a family member, train them as an aide and assign them to their own relative. Ask CareGivers America whether it does this in your county. It's a middle path: the agency handles supervision and payroll, and your relative still gets care from someone they know. See home care agencies that hire family members.

Does Medicare pay for this kind of care?

Medicare pays for short-term skilled home health ordered by a doctor, not ongoing personal care, and it never pays a family caregiver. Medicaid is the main payer for long-term home care. Many older Pennsylvanians have both Medicare and Medicaid; in that case Medicare still covers doctor visits and hospital care, and Medicaid covers the ongoing help at home. Read does Medicare pay family caregivers? and Medicaid home care.

Questions to ask before you choose

• Which Medicaid plans do you contract with in my relative's county?
• Do you offer a self-directed option, or hire family members as aides?
• What is the private-pay rate, and is there a minimum shift?
• How are aides trained and supervised?
• Who do we call after hours, and how is backup coverage handled?

Also compare other Medicaid-focused companies in Pennsylvania, like Help at Home, and read our guide to checking any agency, using Patriot Home Care as the example.

Where to go next